See what they’re saying.
Our customers have a lot to say about our service!
“Given that good customer service is getting harder to come by these days, I wanted to share the positive experience my wife and I have had with the Tom Williams team…Of course, we heard all the horror stories about contractors not showing up when they were supposed to, experiencing major cost overruns and delivering disappointing results. Not so with Tom Williams. From the first walk-through we had, to the professional team that showed up as promised everyday, we couldn’t have been happier.”
John H. JamiesonHomeowner
“We love our new spaces!!!! I feel like I am in a new house. Thank you! Your team headed by Kevin and your subs are excellent and extremely competent.”
“We’re very happy our former neighbors called you and that they may have the chance to have their dream home complete with the Tom Williams touch. We know first-hand how special that is!
We love everything about all our renovations, and especially love our kitchen. It’s 2+ years later and we still stand in the kitchen and say, ‘I can’t believe we have this beautiful, wonderful space to live in.'”
Don and BarryHomeowners
“Many, many thanks to the whole Tom Williams team for the beautiful deck and screened porch. It is a wonderful addition to my home and I sincerely appreciate all of the effort that has gone into making this addition. I am very pleased with the finished product and the attention to detail. It has been a pleasure working with all of you. Special thanks to Kevin for a fine job of surpervision.”
“Thanks so much for the top quality work! We really appreciate it and our house looks wonderful thanks to you!”
Scott and GeneHomeowner
“Thank you so much for making our dream basement a reality and for making our new twins’ suite so perfect. The quality of workmanship and level of professionalism at every stage of our project was amazing.
If there was even a small question or problem, we knew we could always reach you and you would answer it or take care of it immediately.
On a personal note, we enjoyed working with you and consider you a friend. Anything we do to this house in the future, you will be the only person we call.”
JJ & JimHomeowner
“Both Mary and I want to thank you very much for a job well done. We feel very lucky to have known you. We like you as a person not only for your jokes (actually your jokes are so good that sometimes I wonder why you did not pursue a comedian’s career–they make more money you know) but also for your values. You are a good citizen, a good american.
The success of our country is founded on the good work that people like you are doing day after day. Indeed the future of our country looks a lot brighter because of people like you.”
Milton and MaryHomeowners
Bottom-line, we love the work that you did. It is certainly something that you can proudly “put your name on.” Tom, it was a pleasure working with you! We will happily and confidently recommend you and your team to others.”
John & Kathy RizzoHomeowners
“Its been great working with you, and it is obvious that you go the extra mile for your clients, a rarity these days, in all callings and vocations.”
Mark A. Johnson, PC
“We cannot thank you enough for the incredible job Tom Williams Residential provided during the second story addition to our home! From initial meetings to completion, you and your team were nothing but professional, courteous and attentive to details.
The knowledge and expertise you were able to share when we were making key design decisions were invaluable and allowed us to not only include our ideas and vision, but upgrades and finishing touches that we had not thought possible.
Your guidance and advice throughout the process made our project an exciting and worry-free experience for our family, and we truly appreciate all of your efforts to make that happen.
Additionally, the fact that you finished within budget, not to mention months ahead of schedule, was an incredible gift that exceeded our expectations!
We now have a home that we love, complements the neighborhood beautifully, and in which we can live forever!”
Katharine and Chris HamerHomeowner
“I truly thank you. Beautiful work, great crew, and your help with the adjuster was absolutely needed. This was a stress free project…for me.”
“Tom, You did a great job on the house. I am glad we used TWR. I am proud of you for the company you have built.”
“… a quick note to commend you and your staff for the work you all did on our renovation. The finished product is beautiful. I was particularly impressed with two other intangible aspects of the job. First, the superintendent always kept in mind that our house was a home as well as a work site.
He always made sure the workers kept the living areas clean. This was a welcome contrast to our prior renovation (not with you) where our front yard seemed to be considered a trash can. Secondly, your follow-up on punch list items was excellent. At times when subs were not responsive, he did the work himself.”
“Our kitchen/family room project became the Ultimate Dream Project because we selected the right company to do the job. Tom Williams is the ultimate professional. He displayed expertise as he guided us through technical issues and followed up on the progress of work.
His crews were exceptional. They arrived on time and left the area immaculate at the end of each day. Tom’s integrity was demonstrated consistently as he worked within our budget. I would not hesitate to recommend him to family and friends.
He was knowledgeable, honest, and unflappable interested in our needs and always available.”